Cloud Platform and Cloud CRM : Salesforce.com Exhibited in Singapore Today.
Cloud computing is one of the hottest terms in the IT industry nowadays. But Salesforce.com ,the company located in US ,has been grown with the great success selling cloud platform and solutions for more than 10 years.
Salesforce.com had an event ” Cloud Force Singapore ” in Raffles City Convention Center,Singapore. Comparatively a big event recently I visited in Singapore, consists of more than 700 participants.
Salesforce.com’s President and Chief Adoption Officer Polly Sumner delivered the key note. Her presentation was very interesting and informative ,she and her team handled the presentation effectively and with a good timing sense. She declared the launch of Salesforce.com’s New Data Center in Singapore today. It is the first data center they have out of US.
Salesforce.com announced that they have exceeded Annual revenue of 1.1 Billion USD. They have 59,300 customers globally using their cloud service .
Salesforce.com’s CRM seems very productive and flexible solution for any size of industry. Enterprise Customers like Managing Director of Ricoh-Malaysia , and few others shared their success stories of salesforce.com’s cloud usage.
Salesforce.com is now in a stage of cloud platform that can be adopted new applications there are over 800 applications available to install to your cloud account in salesforce.com. The CRM integrated with google search,twitter,facebook and further more you can integrate with other applications using salesforce.com’s APIs
For example ,Salesforce.com Service Cloud (CRM) uses google and face book , twitter community’s answers and discussions as knowledge base. If you want to answer to your customer’s question about iphone headset ,just search the answer inside the CRM that will show more suitable answer received from integrated services mentioned above,then you choose the correct one ,within few clicks you can send the solution as email to your customer.
Salesforce.com declared that they made more revenue via cloud business than any of other company exists (Amazon,Google,Mozi and few others)up to-date.
Read related article : What is cloud computing ?